CIfA Newsflash 128/2023 | CoCT Plan and Build It Right Newsletter

24 November 2023

Dear CIfA, SAACPP and UDISA Members,

New resource available – Ground Level Map

The City’s Ground Level Map (GLM) was approved by Council on 23 July 2023, promulgated on 27 October 2023 and will become effective on 1 February 2024.

This is a valuable resource that will significantly aid in accurately determining and verifying heights within our City. From 1 February 2024, the Ground Level Map will become the standard in determining height.

A comprehensive guide has been created to assist users in making the most of this new tool. Click here

Additionally, a helpful online video is available to walk you through the process. Click here to access the GLM tool.

Please note: e-Services and the C3 web service request applications will be unavailable between 17:00 on Friday, 1 December to 07:00 on Monday, 4 December 2023.

Due to necessary maintenance, all services linked to the C3 web service request application will be affected.

To log a service request, please contact the City’s Call Centre on 0860 103 089.

This will affect land use and building plan applications in DAMS on e-Services as well as other services.

We apologise for the inconvenience.

Our Development Management Information Hubs remain available from 08:00 until 16:00, Monday to Friday to respond to queries and any challenges experienced.

Blaauwberg District: / 021 444 0561
Cape Flats District: / 021 684 4369
Helderberg District: / 021 444 4620
Khayelitsha/Mitchells Plain District: / 021 360 1101
Northern District: / 021 444 1057
Southern District: / 021 444 7721
Table Bay District: / 021 400 6444
Tygerberg District: / 021 444 7843

City of Cape Town Development Management Department